Returns & Exchanges

At INITIALLED, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange any unworn products within 30 days of delivery.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.