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Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping usually takes 7-14 days depending on your location.
How do I return or exchange an item?▼
You can return unworn items within 30 days of delivery. Simply visit our online portal to generate a prepaid return label and receive a full refund or exchange.
Which payment methods do you accept?▼
INITIALLED accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible buy-now-pay-later options through Klarna and Afterpay for your convenience at checkout.
How do you ensure the quality of your fashion pieces?▼
Every INITIALLED garment undergoes a rigorous multi-point inspection. We source premium fabrics and partner with ethical manufacturers to ensure durability, comfort, and a perfect fit for every customer.
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